CORE PC software helps an organisation to assess the
quality of its service by storing CORE system data, then
analysing it and generating customised reports. Launched
in 2002, CORE PC has been developed around the needs of
users and offers powerful support directly to all types
of service.
Loading. For those using a paper-based system, data is
loaded manually. Individual client/patient data can entered
into CORE PC either by the therapist or it can be centrally
from CORE system forms submitted by therapists. When CORE
PC is being employed as the in depth analysis tool for
CORE Net, data is exported and downloaded direct from CORE
Net, although manual entries can still be made.
Networks. CORE PC can be used on a single PC or networked
across a service, which allows data to be entered and analysed
across a range of sites and practitioners. The data can
then be explored at the level of the individual client
or patient, or at a service level to assess a range of
service quality indicators such as waiting times, intake
into therapy, risk assessment, therapy endings and improvement
rates.
Reports. CORE PC's functions include a powerful report
engine which can generate reports on overall service data
and allow supervisors to drill down to any level to answer
specific questions. Reports can be chosen from various
headings to provide graphical representation of results
and these can be filtered as required to export subsets.
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Data entry
Data screens are clear, easy to follow and match the CORE
system forms to offer instant familiarity. Data can be
entered into CORE PC from the forms, or directly by the
practitioner.

CORE-OM data entry screen
Clinical change
CORE PC's scatterplot shows the change in scores for each
client with a pre and post therapy measure, represented
by a dot on the screen. On-screen markers shows whether
change is clinical and/or reliable.

CORE PC scatterplot
The scatterplot is interactive - each client's case can be immediately reviewed by selecting and a clicking on the relevant dot and drilling down to their individual data.
Data analysis and reports
Service user characteristics and a range of service quality indicators, including waiting times, intake into therapy, risk assessment, therapy endings and improvement rates, are profiled in some 40 reports generated by CORE PC.

CORE PC reports
Reports are structured in a way that mirrors client pathways into and through therapy services, their experience and the benefits gained from the process. They reflect key NHS performance assessment requirements and quality domains, to enable services to identify their own performance against a range of key service quality indicators.
CORE PC's advanced filtering capability enables specific sub-sets of service data to be analysed. For example, the service may be interested in the relationship between medication and improvement rates, or the number of sessions attended by users with different levels of risk severity.
Date filters provide a way of identifying trends in service performance over time. Used together with CORE benchmarks these can help to identify areas of strong performance and priorities for service development.

CORE PC filters
Reports from CORE PC can be copied into other applications, for example Microsoft Word or Excel, to produce tables or charts which can be used within service reports.
System configuration
CORE PC can be configured by the user to identify sub-sites - for example GP practices or customers - as well as individual therapist identifiers. A range of service specific user codes can also be defined to enable the service to capture categories of data that are unique to it, for example, to distinguish specific categories of referrer or types of intervention.

CORE PC user defined codes
Sub-site, therapist and the service's user defined codes all appear in CORE PC's filter structure, enabling exploration of this service specific data at a high level of detail.
Practitioner appraisal
CORE PC's appraisal function contrasts the performance of the service against a set of sample benchmarks, and that of individual therapists with overall service performance.

CORE PC's appraisal function
Data from the therapist appraisal function is valuable in helping services and practitioners to identify excellence in practice and further the development of professional practice.
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